call center

Award-Winning Call Center Services Since 1999

During the pandemic, we are taking precautions to keep our employees safe and healthy while continuing to provide the highest quality of customer service. We understand that the need for exceptional customer service and support never ceases, which is why we’ve mobilized a portion of our workforce to work from home.

office building

We offer premier call center services providing customers with scalable outsourced customer service and technical support solutions.

work from home on sign and comyputer

Are you looking to make the right step in your career? You’ll enjoy working in this fun, challenging and fast-paced environment. Join the EMS family!

person pointing to call

EMS is a trusted resource for call center services including inbound and outbound support. Contact us and we will get back to you in 24 hours or less!

EMS, Inc. | Inbound | Outbound | Tech Experts

EMS is a leading provider of us-based call center services with over 20 years of inbound, outbound, and digital services experience. You can request a quote by emailing us at or calling us at 1-800-233-8811.


+ US Based Contact Center Services
+ Inbound Customer Service
+ Inbound Technical Support Services
+ Text & SMS Services
+ Hospitality Solutions
+ Email Support
+ Chat Services
+ Customized CRM Services
+ Outbound Customer Services
+ Brick & Mortar Agents
+ Work From Home Agents
+ Custom Solutions
+ Advanced Reporting
+ PCI Certified
+ HIPPA Certified