call center

Award-Winning Call Center Services Since 1999

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We offer premier call center services providing customers with scalable outsourced customer service and technical support solutions.

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Are you looking to make the right step in your career? You’ll enjoy working in this fun, challenging and fast-paced environment. Join the EMS family!

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EMS is a trusted resource for call center services including inbound and outbound support. Contact us and we will get back to you in 24 hours or less!

EMS, Inc. | Inbound | Outbound | Tech Experts

EMS is a leading provider of US-based call center services with over 20 years of inbound, outbound, and digital services experience. Working diligently with their valued clients, EMS creates a distinctive customer care solution that optimizes end-user satisfaction.

Whatever your needs are, EMS will design a customized program to meet the needs of the customer and company. Loyal customers are an essential piece of any company’s success. Since EMS focuses on giving their employees a great place to work, they retain exceptional employees. The representatives, in turn, provide superior service to your clients. EMS provides a truly customized solution built to meet the client’s needs. With this as their model, EMS offers a wide variety of programs utilizing a wide variety of services. Contact us to learn more.

You can request a free quote by emailing us at or calling us at 1-800-233-8811.


+ US Based Contact Center Services
+ Inbound Customer Service
+ Inbound Technical Support Services
+ Text & SMS Services
+ Hospitality Solutions
+ Email Support
+ Chat Services
+ Customized CRM Services
+ Outbound Customer Services
+ Brick & Mortar Agents
+ Work From Home Agents
+ Custom Solutions
+ Advanced Reporting
+ PCI Certified
+ HIPPA Certified