Award-Winning Call Center Services Since 1999

ABOUT EMS, INC.

EMS is a leading provider of US-based call center services with over 20 years of inbound, outbound, and digital services experience. Working diligently with their valued clients, EMS creates a distinctive customer care solution that optimizes end-user satisfaction.

Whatever your needs are, EMS will design a customized program to meet the needs of the customer and company. Loyal customers are an essential piece of any company’s success. Since EMS focuses on giving their employees a great place to work, they retain exceptional employees. The representatives, in turn, provide superior service to your clients. EMS provides a truly customized solution built to meet the client’s needs. With this as their model, EMS offers a wide variety of programs utilizing a wide variety of services. Contact us to learn more.

CUSTOMIZED SERVICES TO MEET YOUR NEEDS

call center headphones near computer

We provide exceptional call center services, delivering customized outsourced customer service and technical support solutions to our clients, offering them cost-effective and convenient customer support management.

work from home with ems

Are you interested in taking the next step in your career? You will enjoy working in this fun, challenging, and fast-paced environment. Join the EMS family! Our goal is to hire the highest quality staff members.

person pointing to call

EMS offers dependable call center services, including both inbound and outbound support. We customize programs to meet the unique needs of your customers and company. Contact us for more information.

EMS, INC.

INBOUND  |  OUTBOUND  |  TECH EXPERTS​

+ US Based Contact Center Services
+ Inbound Customer Service
+ Inbound Technical Support Services
+ Text & SMS Services
+ Hospitality Solutions
+ Email Support
+ Chat Services
+ Customized CRM Services
+ Outbound Customer Services
+ Brick & Mortar Agents
+ Work From Home Agents
+ Custom Solutions
+ Advanced Reporting
+ PCI Certified
+ HIPPA Certified