Award-Winning Call Center Services Since 1999
ABOUT EMS, INC.
EMS is a leading US-based call center provider with over 20 years of experience in inbound, outbound, and digital services. We work closely with our clients to craft tailored customer care solutions that maximize end-user satisfaction.
At EMS, we understand that loyal customers are the backbone of any successful business. That’s why we focus on creating a positive, supportive work environment for our employees, helping us retain top talent who deliver exceptional service to your clients.
Whether you need inbound, outbound, or digital support, EMS will design a customized program to meet your unique needs. With a wide range of services and a commitment to quality, we offer solutions built specifically for your business.
We offer exceptional call center services, delivering tailored customer service and technical support solutions that provide cost-effective, convenient support management for our clients.
EMS provides reliable call center services, including inbound and outbound support, tailored to meet the unique needs of your customers and business. Contact us today to learn more.
Join the EMS family and thrive in a fun, challenging, and fast-paced environment. We’re looking for top talent to join our team—some positions even offer the flexibility to work from home!
Explore Helpful Articles in the EMS Blog
Work From Home Opportunity: Join Our Call Center Team in Omaha, NE
Work From Home Opportunity: Join Our Call Center Team in Omaha, NE Are you looking for a flexible, fast-paced work-from-home opportunity in customer service? Our Omaha-based call center is hiring Customer Service Representatives to join our dynamic and energetic team. This position offers the chance to provide excellent service to
EMS Healthcare Call Center Services, Part 2
EMS Healthcare Call Center Services, Part 2 Comprehensive Solutions for Your Needs Expand Your Healthcare Call Center with EMS’ Tailored Services EMS offers a broad range of healthcare call center solutions designed to help you deliver superior customer service while improving your organization’s efficiency. With over 20 years of experience
Healthcare Call Center Support: Why EMS is the Right Choice
Healthcare Call Center Support: Why EMS is the Right Choice Are You Struggling with Increased Healthcare Call Volumes? Let EMS Help! Have you noticed a spike in the number of calls, texts, emails, and other communications from Medicare and Medicaid prospects or members? You’re not alone. Many healthcare organizations are
6 Reasons to Outsource Customer Care in Healthcare
The Top 6 Reasons to Outsource Customer Care in Healthcare In healthcare, the primary focus is always on patient care. But when it comes to handling customer service calls, should that responsibility fall on your internal team? The quick answer might be “yes,” but outsourcing your healthcare customer service could