Travel plans can get complicated, especially for those who are traveling for health care reasons. Let EMS help your business with non-emergency medical transportation needs. Whether it’s something new your business is exploring or a resource you’ve used before, hiring a company to handle your necessary travel arrangements for the client including transportation, meals, and lodging could be exactly what your business needs. Not only can we help take on the burden of too many tasks coming in at once, but we can also help increase your customer’s overall satisfaction.

Are you looking for a long-term relationship or have a recent flux in business growth and need help for a shorter period? We can talk to you about many different options for your growing needs. But first, here are a few key reasons why hiring out might be exactly what your business needs. There’s no commitment to get a quote for our services! Contact us today.

Are things falling by the wayside? Are you feeling the burden of so much work that your team can’t keep up?  A business-to-business relationship can help! Your reputation and credibility are on the line. We are experts in getting to know our clients and every needed aspect of their business. And we’ve been doing it for over 20 years. Allow us to assist in all of your customer care needs. It’s what we do and we do a great job at it!

Bump in your overall customer service appeal and reviews – Our customer service representatives are professional, well-trained, and reliable. We can offer high-quality customer service every time someone calls. Our expectations are high because we are representing you. And our jobs rely on just that. We are great at what we do and we are willing to prove it. Allow us to help be incredible customer service representatives for your business!

Do you have a reputation for not following through or being late? This is a telltale sign that your business might need help. EMS was founded in 1998 to help fellow businesses have better results. Some businesses need to have trained experts help and that’s what we’re here for. Allow us to give you a better customer service reputation, one case at a time.

Let EMS help you with your patient transportation needs!   

Can’t keep up with the demand – if you simply cannot keep up, we understand. We are constantly hiring reliable customer service representatives. We can help you with all of your patient transportation needs. Let us know what you’re looking for and we’ll see how we can help.

Is it not working anymore? Maybe you’ve tried to get patient transportation help or have a few representatives in your office, but it doesn’t seem to always pan out. Sometimes it takes an outsider looking in. Perhaps you need to try something new. With the demand for work and many other businesses hiring right now, maybe you are short-staffed and need support. That’s exactly what EMS is here for!

Because we are a customer service call center that deals with technology every day, it is crucial that we do it right. We use systems that listen to each other and work efficiently to keep a record of all interactions between customers and our agents. Without the most modern technology, it makes things a lot harder for the business. Give us a call and will tell you more about our customer relationship management system. With the proper CRM, we can keep tracking and managing interactions with customers more efficiently than without.

Many businesses come to EMS with questions like how much will it cost, and how long we need to be in contract, and are available 24/7 (the answer is yes). Whether you are looking for a long-term relationship, like most of our clients, or something for 6 to 12 months, we would love to chat with you about your needs and the best plan for you!